Saturday, October 10, 2009

CityScape's In-House Maintenance Departments

Most property management companies outsource all of their maintenance requests. Here at CityScape we do much of it in-house. We purposely located in a new office industrial park in order to have an attached warehouse to our office. That is a most unusual move for a property management company, but is servicing us well. We have inventories of parts for our rental management accounts stored in the warehouse for immediate access.

In our electrical department we have light switches, outlets, cover plates, light fixtures, wiring, wire nuts, electrician tools, voltmeters, cabling, wiring harnesses for dishwashers, stoves, and dryers. Many of our maintenance requests for electrical can be handled in-house. More complex jobs are still outsourced to our licensed electrician.

We have a locksmithing department complete with key cutting machine, key blanks, lock replacement parts, and dozens of locks ready to install. We can master key, key alike, rekey, repair broken doors and often do emergency mobile locksmithing. Ron Herdt is a certified locksmith with over 30 years experience.

Our plumbing department is well stocked as well. We have sink parts, replacement faucets, pop-up assemblies, toilet parts, dishwasher hook up parts, shut-off valves, supply lines, rubber washers, closet snakes, plumbing specialty tools, and more. We do most of our plumbing in house. About the only plumbing we outsource is drain cleaning and hot water heaters.

We have always done inside painting. We have a wholesale account for paint, caulk, and painting supplies. We have ladders of all sorts, an airless sprayer, taping machine, giant tarps, and lots of painting equipment. Whether you need a whole house painted inside, just a room or two, or even just some touch up, CityScape can handle the job.

Just last month we started doing our own carpet cleaning. We have several carpet extractors of varying size, aid dryers, carpet spotters, stain removal equipment, and upholstery cleaning equipment. We also have power washers and steam cleaners for tough cleaning jobs. In addition to carpet cleaning, we also have an in-house cleaning department. We do most of our rent-ready maid service in-house.

This winter we are doing snow removal on our vacant properties as needed. We added a permanent folding ramp to one of the company trucks, so loading the snow blower (and carpet cleaning equipment) is much easier and convenient.

For the past several years we have done sprinkler repair, winterizing, and spring tune-ups to our maintenance department. Our sprinkler tech uses a portable air compressor to properly blow out each valve and all of the lines in the system. In the Spring, he returns to the property and fires the system up. He adjusts the heads, sets the timer, and makes sure the system is good to go for the season.

Our on-call maintenance includes roofing, siding, rain gutters, concrete, fencing, handyman repairs of all sorts, glass and screen repair, mini-blind installation, kitchen and bath remodeling, and much more. We often get new accounts that need remodeling before they can be rented out. Not only can we do that for the owner, but we do it very quickly so the property can be immediately rented.

We are setup for online tenant maintenance requests. We have a 24 hour maintenance hotline. Our emergency HVAC tech is licensed for both plumbing and heating. His response time is excellent.

When you are looking into hiring a property management company for a Denver, CO rental property, please contact CityScape Real Estate, LLC at 303-380-8500.

1 comment:

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